Guides
Practical guides for people who run buildings
Written for managing agents, developers and committees. No product pitch — just what works and what causes trouble.
How to bill service charges fairly (and stop arguing about them)
Residents rarely object to paying. They object to being unable to check what they are paying for.
Read the guide →Seven practical ways to reduce service charge arrears
Most arrears are not refusals to pay. They are bills that arrived late, unclearly, or with no obvious way to settle them.
Read the guide →A practical handover checklist for new buildings
Handover is the moment a development stops being a cost centre and starts being an operation. Most of the pain comes from things nobody wrote down.
Read the guide →Parking allocation without the arguments
Nearly every parking dispute is really a dispute about a record that was never kept.
Read the guide →How to choose building management software
Feature lists are easy to write and tell you very little. These are the questions that separate software that survives a real building from software that does not.
Read the guide →See it against your own building
A short walkthrough using your buildings, your charges and your questions — not a canned demo.