Terms and conditions

Last updated: 22 September 2026

1. These terms

These terms and conditions govern your use of this website and, so far as they are not replaced by a signed agreement, your use of the BuildingSetup service. In them, “we”, “us” and “BuildingSetup” mean the provider of the service, and “you” means the person or organisation using the website or the service.

By using this website you accept these terms. If you do not accept them, please do not use the website.

2. If you are a customer

Paid use of BuildingSetup is governed by the agreement, order form or quotation signed with you, which sets out what you have licensed, the fees, the term, support, availability and how your information is handled. Where that agreement and this page differ, the agreement applies. This page governs everything the agreement does not cover.

3. Using this website

You may read, print and share pages of this site for your own information and for the ordinary purpose of evaluating the product. You may not:

• copy, republish or resell a substantial part of the site or its guides as your own material, or present it as anyone else’s work;
• harvest the site automatically, or place a load on it beyond ordinary human browsing;
• attempt to reach any part of it, or any account or system behind it, that you have not been given;
• introduce anything malicious, or interfere with its operation or availability;
• use it for anything unlawful, deceptive, defamatory or in breach of anyone’s rights.

Information on this site is published in good faith for general guidance. Product descriptions, images and prices may change, and nothing on the site is an offer capable of acceptance or part of any contract unless we have said so in writing.

4. Ownership

BuildingSetup, its name and logo, the software, this website, and its text, images, layout, guides and documentation are owned by us or by our licensors and are protected by intellectual property law. Nothing in these terms transfers any of it to you.

If you send us a suggestion for improving the product, we may use it without obligation or payment. That is not a claim on anything you have built; it simply means a suggested feature cannot become a dispute later.

5. Your access to the service

A subscription gives you a limited, non-exclusive, non-transferable right to use the service for your own business, for the buildings, units and modules you have paid for, for as long as those fees are paid. It is not a sale of the software.

You may not rent it out, resell it, run it as a service for a third party, or make it available to anyone outside your organisation, unless we have agreed that in writing. You may not attempt to copy, decompile or derive the software, or remove the notices in it, except to the extent the law expressly allows despite this clause.

You are responsible for the accounts you create, for keeping their credentials confidential, and for everything done under them. Tell us promptly if you believe an account is being misused.

6. Your information

The information you put into the service is yours. We claim no ownership of it and we use it only to provide the service to you, as set out in our privacy policy.

You confirm that you are entitled to hold and process the records you enter — including personal information about residents, owners, tenants and staff — and that you have given those people whatever notice the law where you operate requires. You are responsible for the accuracy of what is entered and for the lawfulness of what you do with the results.

Where you run BuildingSetup on your own server or offline, taking and testing backups is your responsibility, and we cannot recover information from an installation we do not hold.

7. Availability and changes

We aim to keep the website and the service available and working properly, but we do not guarantee uninterrupted availability. Access may be suspended for maintenance, for an upgrade, or because of something outside our reasonable control. We may add, change or withdraw features; where a change would materially reduce a function a paying customer relies on, we will give reasonable notice.

8. Fees

Fees, the currency, the billing period and any taxes are those set out in your agreement or quotation. Prices shown on this website are indicative and may change. Unless the agreement says otherwise, fees are payable in advance and are not refundable for a period already started, and we may suspend access if an invoice remains unpaid after we have asked for it.

9. No warranty

To the maximum extent permitted by applicable law, this website and the service are provided “as is” and “as available”, without warranty, condition or representation of any kind, whether express, implied or statutory.

In particular, and without limiting that, we do not warrant or represent that:

• the website or the service will meet your requirements or suit any particular purpose;
• operation will be uninterrupted, timely, secure or free of error or defect, or that any defect will be corrected;
• any figure, calculation, balance, report, statement, invoice or document produced by the service is accurate, complete or fit to be relied on without your own check;
• the service, or your use of it, complies with the law, accounting standard, tax rule or regulation of any particular country, state or authority;
• information will never be lost, or that any system is secure against every attack;
• content on this site, including the guides, is current, complete or applicable to your situation.

All implied warranties and conditions, including those of merchantability, satisfactory quality, fitness for a particular purpose, accuracy, quiet enjoyment, title and non-infringement, are excluded to the fullest extent the law allows. Where the law gives you rights that cannot be excluded, nothing here restricts them, and this section applies only so far as the law permits.

No advice or information, whether given verbally, in a demonstration, in an email or on this site, creates a warranty that is not stated here.

10. Not professional advice

Neither the service nor anything written on this site is legal, tax, accounting, valuation, insurance or regulatory advice, and using the software is not a substitute for taking that advice.

Rates, percentages, tax settings, charge amounts, formulas and templates are configured by you and must be verified by you or your adviser before you rely on them. You remain responsible for the invoices, receipts, deductions, statements, payroll figures and statutory returns you produce with the help of the service, and for filing and paying whatever you are required to file and pay. Any example figure shown on this site or in the software is an illustration, not a recommendation.

11. Limitation of liability

Nothing in these terms excludes or limits our liability for death or personal injury caused by our negligence, for fraud or fraudulent misrepresentation, or for anything else that cannot lawfully be excluded or limited.

Subject to that, and to the maximum extent permitted by applicable law:

• we are not liable for any indirect, incidental, special, consequential, exemplary or punitive loss;
• we are not liable for loss of profit, revenue, business, contracts, anticipated savings, goodwill or reputation, whether direct or indirect;
• we are not liable for loss or corruption of information, or the cost of recreating it, beyond restoring from the most recent backup available to us;
• we are not liable for loss arising from what you entered, how you configured the service, a decision you took on the strength of a figure it produced, an act of someone using your credentials, or your failure to keep your own backups;
• we are not liable for loss arising from another provider’s service, a network, a payment provider, a telecommunications or power failure, or anything else outside our reasonable control;
• our total liability for all claims arising in any twelve-month period, whether in contract, in tort including negligence, under statute or otherwise, is limited to the fees you actually paid us for the service in the twelve months before the event giving rise to the claim.

If you use this website or the service without paying us anything — as a visitor, in a trial, or in an evaluation — you do so entirely at your own risk and we accept no liability to you at all, to the extent the law permits that.

Any claim must be brought within twelve months of the date you first became aware, or ought reasonably to have become aware, of the matter complained of.

These limits are a deliberate and reasonable allocation of risk between us, reflected in what the service costs.

12. Indemnity

You will indemnify us against any claim, loss, liability or reasonable cost we incur because of your use of the website or the service in breach of these terms, the content you entered into it, or your not holding the rights or consents needed for that content.

13. Other services and links

The service may connect to things we do not run — a payment provider, an email or messaging service, a mapping or attendance device, or a site we link to. Those are governed by their own terms, we do not control them, and we are not responsible for their acts, availability or content.

14. Suspension and ending

We may suspend or withdraw access where fees are unpaid, where use is unlawful or breaches these terms, or where it is necessary to protect the service or other customers. Where the circumstances allow, we will warn you first and give you a chance to put it right.

You may stop using the website at any time. Ending a subscription follows your agreement. On ending, your right to use the service stops, and we will provide an export of your information on request as described in the privacy policy. Clauses that by their nature should survive — ownership, no warranty, limitation of liability, indemnity and governing law — continue to apply.

15. Events outside our control

Neither party is liable for failing to perform because of something beyond its reasonable control, including natural disaster, fire, flood, epidemic, war, civil unrest, strike, government action, or the failure of a public network, data centre or utility. Obligations are suspended for as long as the event lasts.

16. Changes to these terms

We may change these terms. The version on this page is the current one and carries the date it was last updated; continuing to use the website after a change means you accept it. For a customer under a signed agreement, a change to these terms does not alter that agreement.

17. Governing law

These terms, and any dispute arising out of them or out of your use of this website, are governed by the laws of the Islamic Republic of Pakistan, and the courts of Pakistan have exclusive jurisdiction — except that we may seek urgent injunctive relief in any court able to grant it. Where a signed agreement states a different governing law, that agreement prevails for the service it covers.

18. General

If a provision of these terms is found unenforceable, the rest continues to apply and that provision is read down to the least extent necessary to make it valid. A delay in enforcing a right is not a waiver of it. Nothing here creates a partnership, agency or employment between us. You may not transfer your rights under these terms without our written consent; we may transfer ours as part of a sale or reorganisation of the business. Together with any signed agreement, these terms are the whole of what is agreed between us about the website and the service. The English text prevails over any translation.

19. Contact

Questions about these terms: info@buildingsetup.com.